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- 93229965 contributor B7093769.
- 93229965 contributor B7093770.
- 93229965 created "c1993.".
- 93229965 date "1993".
- 93229965 date "c1993.".
- 93229965 dateCopyrighted "c1993.".
- 93229965 description "Includes bibliographical references (p. 240).".
- 93229965 extent "vi, 240 p. ;".
- 93229965 identifier "0945320345".
- 93229965 issued "1993".
- 93229965 issued "c1993.".
- 93229965 language "eng".
- 93229965 publisher "Knoxville, Tenn. : SPC Press,".
- 93229965 subject "658.5/62 20".
- 93229965 subject "Consumer satisfaction.".
- 93229965 subject "HD62.15 .A25 1993".
- 93229965 subject "Total quality management.".
- 93229965 title "Bringing TQM on the QT to your organization, or, How to implement total quality management without shoving it down your employees' throats! / Hedy Gruenebaum Abromovitz and Les Abromovitz.".
- 93229965 type "text".