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- 94164493 contributor B7297621.
- 94164493 created "1994.".
- 94164493 date "1991".
- 94164493 date "1994.".
- 94164493 dateCopyrighted "1994.".
- 94164493 description "Includes bibliographical references (p. 279-280) and index.".
- 94164493 extent "ix, 292 p. :".
- 94164493 identifier "0273603868".
- 94164493 issued "1991".
- 94164493 issued "1994.".
- 94164493 language "eng".
- 94164493 publisher "London : Financial Times/Pitman Pub.,".
- 94164493 subject "658 20".
- 94164493 subject "HD9980.5 .A27 1994".
- 94164493 subject "Service industries Labor productivity Case studies.".
- 94164493 subject "Service industries Management Case studies.".
- 94164493 title "Achieving service productivity : lessons from the best in the world / edited by Erik Hörnell & Per Hjelm in association with Linsey J. Caton.".
- 94164493 type "text".