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- 95012450 contributor B7457560.
- 95012450 created "c1995.".
- 95012450 date "1995".
- 95012450 date "c1995.".
- 95012450 dateCopyrighted "c1995.".
- 95012450 description "Includes bibliographical references (p. 39).".
- 95012450 extent "xi, 41 p. :".
- 95012450 identifier "156327096X (pbk.)".
- 95012450 identifier "1563271494".
- 95012450 isPartOf "Management master series. Set 3, Customer focus".
- 95012450 issued "1995".
- 95012450 issued "c1995.".
- 95012450 language "eng".
- 95012450 publisher "Portland, Or. : Productivity Press,".
- 95012450 subject "658.8/12 20".
- 95012450 subject "Customer relations.".
- 95012450 subject "HF5415.5 .L58 1995".
- 95012450 subject "Industrial procurement.".
- 95012450 title "Shared expectations : sustaining customer relationships / Wayne A. Little.".
- 95012450 type "text".