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- 95015658 contributor B7461281.
- 95015658 created "c1995.".
- 95015658 date "1995".
- 95015658 date "c1995.".
- 95015658 dateCopyrighted "c1995.".
- 95015658 description "Includes bibliographical references (p. 217) and index.".
- 95015658 extent "xvi, 220p. :".
- 95015658 identifier "0077079531 (pbk. : acid-free paper)".
- 95015658 issued "1995".
- 95015658 issued "c1995.".
- 95015658 language "eng".
- 95015658 publisher "London ; New York : McGraw-Hill,".
- 95015658 subject "004/.068/8 20".
- 95015658 subject "Customer services Management.".
- 95015658 subject "Information technology Management.".
- 95015658 subject "T58.64 .B78 1995".
- 95015658 title "Effective user support : how to manage the IT helpdesk / Noel Bruton.".
- 95015658 type "text".