Matches in Library of Congress for { <http://lccn.loc.gov/95036909> ?p ?o. }
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- 95036909 contributor B7482587.
- 95036909 created "c1996.".
- 95036909 date "1996".
- 95036909 date "c1996.".
- 95036909 dateCopyrighted "c1996.".
- 95036909 extent "xvii, 124 p. :".
- 95036909 identifier "1570710627 (pbk.) :".
- 95036909 identifier "1570710635 (hardcover) :".
- 95036909 isPartOf "Small business sourcebooks".
- 95036909 issued "1996".
- 95036909 issued "c1996.".
- 95036909 language "eng".
- 95036909 publisher "Naperville, Ill. : Sourcebooks,".
- 95036909 subject "658.8/12 20".
- 95036909 subject "Consumer complaints Management.".
- 95036909 subject "Customer services Management.".
- 95036909 subject "HF5415.5 .J64 1996".
- 95036909 title "Real-world customer service / Bernice B. Johnston.".
- 95036909 type "text".