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- 95042989 contributor B7489914.
- 95042989 contributor B7489915.
- 95042989 created "c1996.".
- 95042989 date "1996".
- 95042989 date "c1996.".
- 95042989 dateCopyrighted "c1996.".
- 95042989 description "Includes bibliographical references (p. 173-180) and indexes.".
- 95042989 extent "xv, 187 p. :".
- 95042989 identifier "1567502091 (cloth : alk. paper)".
- 95042989 identifier "1567502105 (paper : alk. paper)".
- 95042989 isPartOf "Information management, policy, and services".
- 95042989 issued "1996".
- 95042989 issued "c1996.".
- 95042989 language "eng".
- 95042989 publisher "Norwood, N.J. : Ablex,".
- 95042989 spatial "United States.".
- 95042989 subject "025.5/2777 20".
- 95042989 subject "Academic libraries United States.".
- 95042989 subject "Libraries and scholars United States.".
- 95042989 subject "Libraries and students United States.".
- 95042989 subject "Z675.U5 H55 1996".
- 95042989 title "Service quality in academic libraries / Peter Hernon, Ellen Altman.".
- 95042989 type "text".