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- 95045437 contributor B7492784.
- 95045437 contributor B7492785.
- 95045437 created "1996.".
- 95045437 date "1996".
- 95045437 date "1996.".
- 95045437 dateCopyrighted "1996.".
- 95045437 description "Includes bibliographical references and index.".
- 95045437 extent "xvii, 338 p. :".
- 95045437 identifier "1557865531".
- 95045437 issued "1996".
- 95045437 issued "1996.".
- 95045437 language "eng".
- 95045437 publisher "Cambridge, Mass., USA : Blackwell Business,".
- 95045437 subject "658.8/12 20".
- 95045437 subject "Consumer satisfaction.".
- 95045437 subject "Consumers' preferences.".
- 95045437 subject "HF5415.32 .W66 1996".
- 95045437 subject "Marketing Management.".
- 95045437 subject "Quality of products.".
- 95045437 title "Know your customer : new approaches to customer value and satisfaction / Robert B. Woodruff, Sarah Fisher Gardial.".
- 95045437 type "text".