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- 95148122 contributor B7567111.
- 95148122 contributor B7567112.
- 95148122 created "1994.".
- 95148122 date "1994".
- 95148122 date "1994.".
- 95148122 dateCopyrighted "1994.".
- 95148122 description "Includes bibliographical references.".
- 95148122 extent "360 p. :".
- 95148122 identifier "3540578633".
- 95148122 isPartOf "IPA IAO FhG Forschung und Praxis ; Bd. T 43".
- 95148122 isPartOf "IPA IAO FhG Forschung und Praxis. T ; 43.".
- 95148122 issued "1994".
- 95148122 issued "1994.".
- 95148122 language "ger".
- 95148122 publisher "Berlin ; New York : Springer-Verlag,".
- 95148122 subject "Consumer satisfaction Congresses.".
- 95148122 subject "Customer services Congresses.".
- 95148122 subject "HD35 .I18 1994".
- 95148122 subject "Industrial management Congresses.".
- 95148122 subject "Organizational change Management Congresses.".
- 95148122 title "Neue Impulse für eine erfolgreiche Unternehmensführung : Customer Focus, Business Reengineering : 13. IAO-Arbeitstagung, 13.-15. April 1994 / herausgegeben von H.-J. Bullinger.".
- 95148122 type "text".