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- 96010106 contributor B7747290.
- 96010106 contributor B7747291.
- 96010106 created "c1996.".
- 96010106 date "1996".
- 96010106 date "c1996.".
- 96010106 dateCopyrighted "c1996.".
- 96010106 description "Includes bibliographical references (p. 229-233) and index.".
- 96010106 extent "xxv, 244 p. :".
- 96010106 identifier "0787902756 (alk. paper)".
- 96010106 identifier 96010106.html.
- 96010106 identifier 96010106.html.
- 96010106 isPartOf "The Jossey-Bass business & management series".
- 96010106 issued "1996".
- 96010106 issued "c1996.".
- 96010106 language "eng".
- 96010106 publisher "San Francisco : Jossey-Bass,".
- 96010106 subject "658.8 20".
- 96010106 subject "Consumer satisfaction.".
- 96010106 subject "Corporations Valuation.".
- 96010106 subject "HD30.28 .C578 1996".
- 96010106 subject "Marketing.".
- 96010106 subject "Strategic planning.".
- 96010106 title "The market value process : bridging customer and shareholder value / Alan S. Cleland and Albert V. Bruno.".
- 96010106 type "text".