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- 96016564 contributor B7754888.
- 96016564 created "c1997.".
- 96016564 date "1997".
- 96016564 date "c1997.".
- 96016564 dateCopyrighted "c1997.".
- 96016564 description "Includes bibliographical references (p. 396-400) and index.".
- 96016564 extent "xvi, 427 p. :".
- 96016564 identifier "0827371926".
- 96016564 identifier 96016564-d.html.
- 96016564 identifier 96016564-t.html.
- 96016564 issued "1997".
- 96016564 issued "c1997.".
- 96016564 language "eng".
- 96016564 publisher "Albany, N.Y. : Delmar Publishers,".
- 96016564 subject "658.5/62 20".
- 96016564 subject "HD62.15 .R525 1997".
- 96016564 subject "Total quality management.".
- 96016564 title "Total quality management / Terry Richardson.".
- 96016564 type "text".