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- 96022181 alternative "To satisfy and delight your customer".
- 96022181 contributor B7761384.
- 96022181 created "c1996.".
- 96022181 date "1996".
- 96022181 date "c1996.".
- 96022181 dateCopyrighted "c1996.".
- 96022181 description "Includes bibliographical references (p. 255-256) and index.".
- 96022181 extent "xvi, 262 p. :".
- 96022181 identifier "0932633358 (hardcover)".
- 96022181 issued "1996".
- 96022181 issued "c1996.".
- 96022181 language "eng".
- 96022181 publisher "New York, N.Y. : Dorset House Pub.,".
- 96022181 subject "658.5/62 20".
- 96022181 subject "Consumer satisfaction.".
- 96022181 subject "Production management Quality control.".
- 96022181 subject "Quality function deployment.".
- 96022181 subject "TS156 .P279 1996".
- 96022181 title "To satisfy & delight your customer : how to manage for customer value / William J. Pardee.".
- 96022181 title "To satisfy and delight your customer".
- 96022181 type "text".