Matches in Library of Congress for { <http://lccn.loc.gov/96032907> ?p ?o. }
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- 96032907 contributor B7773954.
- 96032907 contributor B7773955.
- 96032907 created "c1997.".
- 96032907 date "1997".
- 96032907 date "c1997.".
- 96032907 dateCopyrighted "c1997.".
- 96032907 description "Includes bibliographical references (p. 331) and index.".
- 96032907 extent "xii, 336 p. :".
- 96032907 identifier "0135694507".
- 96032907 issued "1997".
- 96032907 issued "c1997.".
- 96032907 language "eng".
- 96032907 publisher "Upper Saddle River, N.J. : Prentice Hall PTR,".
- 96032907 subject "005.3/068/8 20".
- 96032907 subject "Computer software industry Customer services.".
- 96032907 subject "QA76.76.S66 T68 1997".
- 96032907 subject "Software support.".
- 96032907 title "The art of software support : design and operation of support centers and help desks / Françoise Tourniaire and Richard Farrell.".
- 96032907 type "text".