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- 96043536 contributor B7785843.
- 96043536 created "c1997.".
- 96043536 date "1997".
- 96043536 date "c1997.".
- 96043536 dateCopyrighted "c1997.".
- 96043536 description "Includes bibliographical references (p. [231]-239) and index.".
- 96043536 extent "ix, 261 p. :".
- 96043536 identifier "1857390393 (alk. paper)".
- 96043536 isPartOf "Information services management".
- 96043536 issued "1997".
- 96043536 issued "c1997.".
- 96043536 language "eng".
- 96043536 publisher "London ; New Providence, N.J. : Bowker-Saur,".
- 96043536 subject "025.52/068 20".
- 96043536 subject "Information services Management.".
- 96043536 subject "Total quality management.".
- 96043536 subject "ZA3157 .S23 1997".
- 96043536 title "Total quality management in information services / Guy St Clair.".
- 96043536 type "text".