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- 96077079 contributor B7806159.
- 96077079 created "c1996.".
- 96077079 date "1996".
- 96077079 date "c1996.".
- 96077079 dateCopyrighted "c1996.".
- 96077079 description "Includes bibliographical references (p. [403]-404) and index.".
- 96077079 extent "xx, 421 p. :".
- 96077079 identifier "0764530135".
- 96077079 identifier 96077079.html.
- 96077079 issued "1996".
- 96077079 issued "c1996.".
- 96077079 language "eng".
- 96077079 publisher "Foster City, CA : IDG Books Worldwide,".
- 96077079 subject "Business communication.".
- 96077079 subject "TK6397 .S484 1996".
- 96077079 subject "Telematics.".
- 96077079 subject "Telephone systems Automation.".
- 96077079 subject "Telephone systems Data processing.".
- 96077079 title "Computer telephony strategies / Jeffrey R. Shapiro.".
- 96077079 type "text".