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- 96232324 contributor B7963320.
- 96232324 created "c1996.".
- 96232324 date "1996".
- 96232324 date "c1996.".
- 96232324 dateCopyrighted "c1996.".
- 96232324 description "Includes bibliographical references (p. 357-373).".
- 96232324 extent "xii, 373 p. :".
- 96232324 identifier "3725535221".
- 96232324 isPartOf "Beiträge des Instituts für Rechnungswesen und Controlling der Univerität Zürich ; 5".
- 96232324 issued "1996".
- 96232324 issued "c1996.".
- 96232324 language "ger".
- 96232324 publisher "Zürich : Schulthess,".
- 96232324 subject "Bank management.".
- 96232324 subject "Banks and banking Customer services.".
- 96232324 subject "HG1615 .U45 1996".
- 96232324 subject "Total quality management.".
- 96232324 title "Qualitätsmanagement : eine aktuelle Standortbestimmung unter besonderer Berücksichtigung der Anwendung in der Bank / Thomas Ulrich.".
- 96232324 type "text".