Matches in Library of Congress for { <http://lccn.loc.gov/97003240> ?p ?o. }
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- 97003240 contributor B8027346.
- 97003240 created "c1998.".
- 97003240 date "1998".
- 97003240 date "c1998.".
- 97003240 dateCopyrighted "c1998.".
- 97003240 description "Includes bibliographical references (p. 261-266) and index.".
- 97003240 extent "xviii, 278 p. :".
- 97003240 identifier "087389362X (alk. paper)".
- 97003240 issued "1998".
- 97003240 issued "c1998.".
- 97003240 language "eng".
- 97003240 publisher "Milwaukee, Wis. : ASQC Quality Press,".
- 97003240 subject "658.8/12 21".
- 97003240 subject "Consumer satisfaction Statistical methods.".
- 97003240 subject "HF5415.335 .H39 1997".
- 97003240 subject "Questionnaires.".
- 97003240 title "Measuring customer satisfaction : survey design, use, and statistical analysis methods / Bob E. Hayes.".
- 97003240 type "text".