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- 97014962 contributor B8040965.
- 97014962 created "c1998.".
- 97014962 date "1998".
- 97014962 date "c1998.".
- 97014962 dateCopyrighted "c1998.".
- 97014962 description "Includes bibliographical references and index.".
- 97014962 extent "vi, 215 p. :".
- 97014962 identifier "0135766958 (pbk.)".
- 97014962 issued "1998".
- 97014962 issued "c1998.".
- 97014962 language "eng".
- 97014962 publisher "Upper Saddle River, NJ : Prentice Hall,".
- 97014962 subject "658.8/12 21".
- 97014962 subject "Consumer satisfaction.".
- 97014962 subject "Customer relations.".
- 97014962 subject "Customer services.".
- 97014962 subject "HF5415.5 .T513 1998".
- 97014962 subject "Success in business.".
- 97014962 title "Customer service : career success through customer satisfaction / Paul R. Timm.".
- 97014962 type "text".