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- 97026913 contributor B8054906.
- 97026913 contributor B8054907.
- 97026913 created "1997.".
- 97026913 date "1997".
- 97026913 date "1997.".
- 97026913 dateCopyrighted "1997.".
- 97026913 description "Includes bibliographical references (p. 330-337) and index.".
- 97026913 extent "xix, 347 p. :".
- 97026913 identifier "078631219X (alk. paper)".
- 97026913 issued "1997".
- 97026913 issued "1997.".
- 97026913 language "eng".
- 97026913 publisher "New York : McGraw-Hill,".
- 97026913 subject "610.69/6 21".
- 97026913 subject "Customer relations.".
- 97026913 subject "Patient Satisfaction.".
- 97026913 subject "Patient satisfaction.".
- 97026913 subject "R727.3 .O43 1997".
- 97026913 subject "W 85 O54u 1997".
- 97026913 title "Ultimate patient satisfaction : designing and implementing an effective patient satisfaction program / John F. O'Malley.".
- 97026913 type "text".