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- 97029020 contributor B8057359.
- 97029020 created "c1997.".
- 97029020 date "1997".
- 97029020 date "c1997.".
- 97029020 dateCopyrighted "c1997.".
- 97029020 description "Includes bibliographical references (p. 171-188) and index.".
- 97029020 extent "196 p. :".
- 97029020 identifier "0820432407 (US)".
- 97029020 identifier "3631312261".
- 97029020 isPartOf "Markt-Management, 1432-914X ; Bd. 1".
- 97029020 issued "1997".
- 97029020 issued "c1997.".
- 97029020 language "eng".
- 97029020 publisher "Frankfurt am Main ; New York : Peter Lang,".
- 97029020 subject "338.4/791 21".
- 97029020 subject "Customer services.".
- 97029020 subject "G155.A1 L287 1997".
- 97029020 subject "Tourism.".
- 97029020 title "Service quality in tourism : measurement methods and empirical analysis / Michael Langer.".
- 97029020 type "text".