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- 97034892 contributor B8064356.
- 97034892 created "1998.".
- 97034892 date "1998".
- 97034892 date "1998.".
- 97034892 dateCopyrighted "1998.".
- 97034892 description "Includes bibliographical references and index.".
- 97034892 extent "xiii, 225 p. :".
- 97034892 identifier "0131065270".
- 97034892 issued "1998".
- 97034892 issued "1998.".
- 97034892 language "eng".
- 97034892 publisher "Upper Saddle River, NJ : Prentice Hall,".
- 97034892 spatial "United States".
- 97034892 subject "658.8/02 21".
- 97034892 subject "HD9981.5 .G66 1998".
- 97034892 subject "Service industries United States Marketing Case studies.".
- 97034892 subject "Service industries United States Marketing.".
- 97034892 title "Services marketing : a strategic approach / Karen P. Gonçalves.".
- 97034892 type "text".