Matches in Library of Congress for { <http://lccn.loc.gov/97037663> ?p ?o. }
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- 97037663 contributor B8067599.
- 97037663 contributor B8067600.
- 97037663 created "c1998.".
- 97037663 date "1998".
- 97037663 date "c1998.".
- 97037663 dateCopyrighted "c1998.".
- 97037663 description "Includes bibliographical references (p. 145-147).".
- 97037663 extent "ix, 149 p. :".
- 97037663 identifier "0814479707 (alk. paper)".
- 97037663 issued "1998".
- 97037663 issued "c1998.".
- 97037663 language "eng".
- 97037663 publisher "New York : AMACOM,".
- 97037663 subject "658.8/12 22".
- 97037663 subject "Customer services.".
- 97037663 subject "HF5415.5 .A53 1998".
- 97037663 title "Delivering knock your socks off service / Kristin Anderson, Ron Zemke.".
- 97037663 type "text".