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- 97046441 contributor B8077624.
- 97046441 created "c1998.".
- 97046441 date "1998".
- 97046441 date "c1998.".
- 97046441 dateCopyrighted "c1998.".
- 97046441 description "Includes bibliographical references (p. 257-258) and index.".
- 97046441 extent "xiv, 265 p. :".
- 97046441 identifier "0873893832 (alk. paper)".
- 97046441 issued "1998".
- 97046441 issued "c1998.".
- 97046441 language "eng".
- 97046441 publisher "Milwaukee, Wis. : ASQ Quality Press,".
- 97046441 subject "658.8/12 21".
- 97046441 subject "Business enterprises Computer networks.".
- 97046441 subject "Consumer satisfaction.".
- 97046441 subject "Customer relations.".
- 97046441 subject "Customer services Management.".
- 97046441 subject "HF5415.5 .C83 1998".
- 97046441 subject "Internet advertising.".
- 97046441 subject "Internet marketing.".
- 97046441 subject "Teleshopping.".
- 97046441 title "Online customer care : strategies for call center excellence / by Michael Cusack.".
- 97046441 type "text".