Matches in Library of Congress for { <http://lccn.loc.gov/97068740> ?p ?o. }
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- 97068740 contributor B8088714.
- 97068740 contributor B8088715.
- 97068740 created "c1997.".
- 97068740 date "1997".
- 97068740 date "c1997.".
- 97068740 dateCopyrighted "c1997.".
- 97068740 description "Includes bibliographical references (p. 253-258) and index.".
- 97068740 extent "xv, 281 p. :".
- 97068740 identifier "0965909301".
- 97068740 identifier 97-68740.html.
- 97068740 issued "1997".
- 97068740 issued "c1997.".
- 97068740 language "eng".
- 97068740 publisher "Annapolis, Md. : Call Center Press,".
- 97068740 subject "Call centers Management.".
- 97068740 subject "HE8788 .C55 1997".
- 97068740 title "Call center management on fast forward : succeeding in today's dynamic inbound environment / Brad Cleveland & Julia Mayben.".
- 97068740 type "text".