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- 97092913 alternative "Turning disappointed diners into gold".
- 97092913 contributor B8098908.
- 97092913 created "c1997.".
- 97092913 date "1997".
- 97092913 date "c1997.".
- 97092913 dateCopyrighted "c1997.".
- 97092913 extent "143 p. :".
- 97092913 identifier "0965626210".
- 97092913 issued "1997".
- 97092913 issued "c1997.".
- 97092913 language "eng".
- 97092913 publisher "Gig Harbor, WA : Hospitality Masters Press,".
- 97092913 subject "647.95/068/8 21".
- 97092913 subject "Customer relations.".
- 97092913 subject "Restaurant management.".
- 97092913 subject "TX911.3.C8 M378 1997".
- 97092913 title "Cashing in on complaints : turning disappointed diners into gold / Bill Marvin.".
- 97092913 title "Turning disappointed diners into gold".
- 97092913 type "text".