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- 97094528 contributor B8099543.
- 97094528 created "c1998.".
- 97094528 date "1998".
- 97094528 date "c1998.".
- 97094528 dateCopyrighted "c1998.".
- 97094528 extent "200 p. :".
- 97094528 identifier "0966043618".
- 97094528 issued "1998".
- 97094528 issued "c1998.".
- 97094528 language "eng".
- 97094528 publisher "Thousand Oaks, CA : DCD Pub.,".
- 97094528 subject "658.85 21".
- 97094528 subject "HF5438.3 .C63 1998".
- 97094528 subject "Telephone selling.".
- 97094528 title "Friendly persuasion : dynamic telephone sales training and techniques for the 21st century / by Dan Coen.".
- 97094528 type "text".