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- 97137867 contributor B8141739.
- 97137867 created "c1997.".
- 97137867 date "1997".
- 97137867 date "c1997.".
- 97137867 dateCopyrighted "c1997.".
- 97137867 description "Includes bibliographical references (p. 313-364).".
- 97137867 extent "xxiii, 371 p. :".
- 97137867 identifier "3631313845".
- 97137867 isPartOf "Europäische Hochschulschriften. Reihe V, Volks- und Betriebswirtschaft ; Bd. 2043.".
- 97137867 isPartOf "Europäische Hochschulschriften. Reihe V, Volks- und Betriebswirtschaft, 0531-7339 ; Bd. 2043 = Publications universitaires européennes. Série V, Sciences économiques, gestion d'entreprise ; vol. 2043 = European university studies. Series V, Economics and management ; vol. 2043".
- 97137867 issued "1997".
- 97137867 issued "c1997.".
- 97137867 language "ger".
- 97137867 publisher "Frankfurt am Main ; New York : P. Lang,".
- 97137867 subject "647.94/068/5 21".
- 97137867 subject "Hospitality industry Quality control.".
- 97137867 subject "Hotel management.".
- 97137867 subject "TX911.3.Q34 G37 1997".
- 97137867 subject "Total quality management.".
- 97137867 title "Qualitätsmanagement in Dienstleistungsunternehmungen : dargestellt am Beispiel der Hotellerie / Marco A. Gardini.".
- 97137867 type "text".