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- 97167765 contributor B8175220.
- 97167765 contributor B8175221.
- 97167765 created "c1997.".
- 97167765 date "1997".
- 97167765 date "c1997.".
- 97167765 dateCopyrighted "c1997.".
- 97167765 extent "xix, 314 p. :".
- 97167765 identifier "0070267790 :".
- 97167765 identifier 97167765-b.html.
- 97167765 identifier 97167765.html.
- 97167765 issued "1997".
- 97167765 issued "c1997.".
- 97167765 language "eng".
- 97167765 publisher "New York : McGraw-Hill,".
- 97167765 subject "658.5/62 21".
- 97167765 subject "Production management Quality control Handbooks, manuals, etc.".
- 97167765 subject "Quality control Handbooks, manuals, etc.".
- 97167765 subject "TS156 .H3458 1997".
- 97167765 title "Business process improvement workbook : documentation, analysis, design, and management of business process improvement / H. James Harrington, Erik K.C. Esseling, Harm van Nimwegen.".
- 97167765 type "text".