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- 97207516 contributor B8218945.
- 97207516 contributor B8218946.
- 97207516 created "c1996.".
- 97207516 date "1996".
- 97207516 date "c1996.".
- 97207516 dateCopyrighted "c1996.".
- 97207516 description "Includes bibliographical references (p. 139-142) and index.".
- 97207516 extent "ix, 150 p. :".
- 97207516 identifier "1574440179 (acid-free paper)".
- 97207516 identifier 97207516-d.html.
- 97207516 issued "1996".
- 97207516 issued "c1996.".
- 97207516 language "eng".
- 97207516 publisher "Delray Beach, Fla. : St. Lucie Press,".
- 97207516 subject "352.3/57 21".
- 97207516 subject "Benchmarking (Management)".
- 97207516 subject "JF1525.T67 K64 1996".
- 97207516 subject "Total quality management in government.".
- 97207516 title "Continual improvement in government : tools & methods / Jerry W. Koehler, Joseph M. Pankowski.".
- 97207516 type "text".