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- 98015900 contributor B8334770.
- 98015900 created "1998.".
- 98015900 date "1998".
- 98015900 date "1998.".
- 98015900 dateCopyrighted "1998.".
- 98015900 description "Includes bibliographical references (p. 261-269) and index.".
- 98015900 extent "xv, 281 p. ;".
- 98015900 identifier "0787941581 (hc. : alk. paper)".
- 98015900 identifier 98015900.html.
- 98015900 identifier 98015900.html.
- 98015900 identifier 98015900.html.
- 98015900 issued "1998".
- 98015900 issued "1998.".
- 98015900 language "eng".
- 98015900 publisher "San Francisco : Jossey Bass Publishers,".
- 98015900 subject "610.69/6 21".
- 98015900 subject "Ambulatory medical care.".
- 98015900 subject "Consumer satisfaction.".
- 98015900 subject "Knowledge, Attitudes, Practice.".
- 98015900 subject "Outpatients psychology.".
- 98015900 subject "Patient Participation.".
- 98015900 subject "Patient Satisfaction.".
- 98015900 subject "Patient satisfaction.".
- 98015900 subject "Physician and patient.".
- 98015900 subject "Physician-Patient Relations.".
- 98015900 subject "R727.3 .B28 1998".
- 98015900 subject "W 85 B168m 1998".
- 98015900 title "Managing patient expectations / the art of finding and keeping loyal patients / Susan Keane Baker.".
- 98015900 type "text".