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- 98191564 contributor B8496937.
- 98191564 contributor B8496938.
- 98191564 contributor B8496939.
- 98191564 created "c1995.".
- 98191564 date "1995".
- 98191564 date "c1995.".
- 98191564 dateCopyrighted "c1995.".
- 98191564 description "Includes bibliographical references.".
- 98191564 extent "30 p. :".
- 98191564 identifier "0823705668".
- 98191564 isPartOf "Conference Board report ; no. 1121-95-CH.".
- 98191564 isPartOf "Report / The Conference Board ; no. 1121-95-CH".
- 98191564 issued "1995".
- 98191564 issued "c1995.".
- 98191564 language "eng".
- 98191564 publisher "New York, NY : Conference Board,".
- 98191564 subject "Customer services Congresses.".
- 98191564 subject "HF5415.5 .L48 1995".
- 98191564 title "Leveraging frontline capability : a conference report / [edited by Stephen J. Garone].".
- 98191564 type "text".