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- 98224760 contributor B8532611.
- 98224760 created "c1998.".
- 98224760 date "1998".
- 98224760 date "c1998.".
- 98224760 dateCopyrighted "c1998.".
- 98224760 description "Includes bibliographical references (p. xxv-xlv).".
- 98224760 extent "xlv, 153 p. ;".
- 98224760 identifier "3631324219".
- 98224760 isPartOf "Bankwirtschaftliche Schriftenreihe, 1433-0938 ; Bd. 3".
- 98224760 issued "1998".
- 98224760 issued "c1998.".
- 98224760 language "ger".
- 98224760 publisher "Frankfurt am Main ; New York : P. Lang,".
- 98224760 spatial "Germany.".
- 98224760 subject "Banks and banking Customer services Germany.".
- 98224760 subject "Customer relations.".
- 98224760 subject "HG1616.C87 B75 1998".
- 98224760 title "Servicepolitik als Mittel zur Erhöhung der Kundenzufriedenheit und -bindung in Banken / Thomas Brinkmann.".
- 98224760 type "text".