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- 98226185 contributor B8534074.
- 98226185 contributor B8534075.
- 98226185 created "c1998.".
- 98226185 date "1998".
- 98226185 date "c1998.".
- 98226185 dateCopyrighted "c1998.".
- 98226185 description "Includes bibliographical references (p. 93).".
- 98226185 extent "93 p. :".
- 98226185 isPartOf "SPEC kit, 0160-3582 ; 231".
- 98226185 issued "1998".
- 98226185 issued "c1998.".
- 98226185 language "eng".
- 98226185 publisher "Washington, DC : Association of Research Libraries, Office of Leadership and Management Services,".
- 98226185 spatial "Canada.".
- 98226185 spatial "United States.".
- 98226185 subject "025.5 21".
- 98226185 subject "Library surveys Canada.".
- 98226185 subject "Library surveys United States.".
- 98226185 subject "Public services (Libraries) Canada.".
- 98226185 subject "Public services (Libraries) United States.".
- 98226185 subject "Research libraries Canada.".
- 98226185 subject "Research libraries United States.".
- 98226185 subject "Z675.R45 C87 1998".
- 98226185 title "Customer service programs in ARL libraries : a SPEC kit / compiled by George J. Soete.".
- 98226185 type "text".