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- 99046846 contributor B8670611.
- 99046846 created "2000.".
- 99046846 date "1999".
- 99046846 date "2000.".
- 99046846 dateCopyrighted "2000.".
- 99046846 extent "190 p. :".
- 99046846 identifier "1564144208 (pbk.)".
- 99046846 issued "1999".
- 99046846 issued "2000.".
- 99046846 language "eng".
- 99046846 publisher "Franklin Lakes, NJ : Career Press,".
- 99046846 subject "658.8/12 21".
- 99046846 subject "Customer services.".
- 99046846 subject "HF5415.5 .N85 2000".
- 99046846 title "Just say yes! : extreme customer service-- How to give it! How to get it! / by Philip R. Nulman.".
- 99046846 type "text".