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- 99047597 contributor B8671493.
- 99047597 contributor B8671494.
- 99047597 created "c2000.".
- 99047597 date "2000".
- 99047597 date "c2000.".
- 99047597 dateCopyrighted "c2000.".
- 99047597 extent "ix, 365 p. :".
- 99047597 identifier "0079137733".
- 99047597 issued "2000".
- 99047597 issued "c2000.".
- 99047597 language "eng".
- 99047597 publisher "New York : McGraw-Hill,".
- 99047597 spatial "United States.".
- 99047597 subject "658.8/12 21".
- 99047597 subject "Customer services United States.".
- 99047597 subject "Employees Training of United States.".
- 99047597 subject "HF5415.5 .G443 2000".
- 99047597 title "The customer service training tool kit : 60 activities for delivering super service to customers / Val Gee, Jeff Gee.".
- 99047597 type "text".