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- 99048848 contributor B8672890.
- 99048848 created "c2000.".
- 99048848 date "2000".
- 99048848 date "c2000.".
- 99048848 dateCopyrighted "c2000.".
- 99048848 description "Includes bibliographical references (p. 291-309) and index.".
- 99048848 extent "xxix, 325 p. :".
- 99048848 identifier "1574442392 (alk. paper)".
- 99048848 issued "2000".
- 99048848 issued "c2000.".
- 99048848 language "eng".
- 99048848 publisher "Boca Raton : St. Lucie Press,".
- 99048848 subject "658.4/063 21".
- 99048848 subject "Business.".
- 99048848 subject "Customer services.".
- 99048848 subject "HD31 .P26 2000".
- 99048848 subject "Industrial management.".
- 99048848 subject "Quality of products.".
- 99048848 title "The process-centered enterprise : the power of commitments / Gabriel A. Pall.".
- 99048848 type "text".