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- 99058101 contributor B8683074.
- 99058101 contributor B8683075.
- 99058101 created "c2000.".
- 99058101 date "2000".
- 99058101 date "c2000.".
- 99058101 dateCopyrighted "c2000.".
- 99058101 description "Includes bibliographical references (p. [233]-235) and index.".
- 99058101 extent "xx, 244 p. :".
- 99058101 identifier "3540665757".
- 99058101 identifier 99058101-d.html.
- 99058101 identifier 99058101-t.html.
- 99058101 issued "2000".
- 99058101 issued "c2000.".
- 99058101 language "eng".
- 99058101 publisher "Berlin New York : Springer-Verlag,".
- 99058101 subject "658.8/4 21".
- 99058101 subject "Customer relations.".
- 99058101 subject "HF5415.1265 .V47 2000".
- 99058101 subject "Internet marketing.".
- 99058101 title "How to win customers in the digital world : total action or fatal inaction / Peter Vervest and Al Dunn ; with contributions by Martijn Hoogeweegen, Nancy Foy Cameron, and Thomas Weesing.".
- 99058101 type "text".