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- 99186622 contributor B8744727.
- 99186622 contributor B8744728.
- 99186622 created "c1999.".
- 99186622 date "1999".
- 99186622 date "c1999.".
- 99186622 dateCopyrighted "c1999.".
- 99186622 description "System requirements for accompanying computer disc: Microsoft Windows 95, 98, or NT 4.0 and CD-ROM drive.".
- 99186622 extent "xix, 421 p. ;".
- 99186622 identifier "0849399823".
- 99186622 identifier 99186622-d.html.
- 99186622 issued "1999".
- 99186622 issued "c1999.".
- 99186622 language "eng".
- 99186622 publisher "Boca Raton : Auerbach,".
- 99186622 requires "System requirements for accompanying computer disc: Microsoft Windows 95, 98, or NT 4.0 and CD-ROM drive.".
- 99186622 subject "658.8/12 21".
- 99186622 subject "Call centers Management.".
- 99186622 subject "HE8788 .R69 1999".
- 99186622 title "Call center continuity planning / Jim Rowan and Sharon Rowan.".
- 99186622 type "text".