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- 99229712 contributor B8790806.
- 99229712 created "1998.".
- 99229712 date "1998".
- 99229712 date "1998.".
- 99229712 dateCopyrighted "1998.".
- 99229712 extent "217 p. :".
- 99229712 identifier "8480882778".
- 99229712 isPartOf "Empresa oberta".
- 99229712 issued "1998".
- 99229712 issued "1998.".
- 99229712 language "cat".
- 99229712 publisher "Barcelona : Gestió 2000 : Edicions de la Universitat Oberta de Catalunya,".
- 99229712 subject "658.4/013 21".
- 99229712 subject "HD62.15 .C673 1998".
- 99229712 subject "Total quality management.".
- 99229712 title "Gestió de la qualitat en un món de serveis / Josep M. Costa Estany.".
- 99229712 type "text".