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- 99462632 contributor B8811069.
- 99462632 created "1999.".
- 99462632 date "1999".
- 99462632 date "1999.".
- 99462632 dateCopyrighted "1999.".
- 99462632 description "Includes bibliographical references and index.".
- 99462632 extent "xv, 550 p. :".
- 99462632 identifier "157444266X".
- 99462632 identifier 99462632-d.html.
- 99462632 issued "1999".
- 99462632 issued "1999.".
- 99462632 language "eng".
- 99462632 publisher "Boca Raton, Fla. : St. Lucie Press,".
- 99462632 subject "658.5/62 21".
- 99462632 subject "HD62.15 .R67 1999".
- 99462632 subject "Total quality management Case studies.".
- 99462632 subject "Total quality management.".
- 99462632 title "Total quality management : text, cases, and readings / Joel E. Ross ; with contributions by Susan Perry.".
- 99462632 type "text".