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- 309240010 translationOfWork 309344816.
- 309240010 alternateName "Improving customer satisfaction, loyalty, and profit : an integrated measurement and management system".
- 309240010 author 62872286.
- 309240010 creator 62872286.
- 309240010 dateCreated "2003".
- 309240010 inLanguage "it".
- 309240010 name "Customer satisfaction : un sistema integrato di valutazione e gestione per incrementare la soddisfazione del cliente, la fedelta e il profitto".
- 309240010 workExample 849026776.
- 309240010 type CreativeWork.